Privacy policy

What we collect

• Contact and delivery details you enter at checkout: name, email, phone and address.
• Account details if you sign up, and your saved addresses and wishlist.
• Order history and messages you send us.
• Basic technical data such as IP address, used to prevent abuse.

We never see or store your card or mobile wallet details. Online payments are processed by SSLCommerz.

How we use it

To deliver your orders, send order and back-in-stock emails you ask for, answer your messages, and keep the store secure. If you subscribe to our newsletter we email you about new releases; every email has an unsubscribe link.

Who we share it with

Only with the services needed to run the store: our courier partners (name, phone, address), our payment gateway, our database and email providers. We don’t sell your data.

Your choices

You can update your details in your account, or ask us to delete your account and personal data by emailing nekochaofficialpfm@gmail.com.

Cookies

We use essential cookies to keep you signed in and remember your cart, plus local storage for your theme and recently viewed items. We don’t use advertising cookies.